SECURITAS
Securitas improves their on-site communication with broadband Push-to-Talk
ABOUT SECURITAS
Securitas successfully integrates technology, people, and knowledge to offer protective services to customers worldwide. With 355,000 people in 48 markets, its offerings include on-site guarding, electronic security, fire and safety services, and corporate risk management. In Finland, Securitas Oy. is the leading security services firm in the country, with approximately 3,820 employees.
CHALLENGE: LIMITED RANGE AND AUDIO QUALITY OF TRADITIONAL TWO-WAY RADIOS
In an interview with Matti Helén, Area Manager of Securitas Oy., explained that “Securitas’ guards used traditional two-way radios to communicate on the field. While these devices served their purpose for local communication, the guards had trouble with their range and audio.”
This is a widespread problem with traditional land mobile radios, which drove Securitas to look for other solutions to improve their on-site communication.
Securitas’ guards used to use traditional two-way radios to communicate with each other on the field. While these devices served their purpose for local communication, the guards had trouble with their range and audio.
SOLUTION: UPGRADING TO A BROADBAND PUSH-TO-TALK SOLUTION
Securitas integrated Push-to-Talk over Cellular for several hundred moving and stationary patrols. This process involved replacing their old radios with smartphones with a Push-to-Talk (PTT) application and AINA PTT handheld devices. The PTT application uses the mobile or Wi-Fi network on the smartphone to connect the guards, allowing for boundless communication and eliminating range issues. The AINA speaker-microphone, the PTT Voice Responder, pairs with the smartphone via Bluetooth and offers clear and high-quality audio for the guards to communicate in any environment or emergency.
Using the PTT app with an AINA device allows the guards to easily communicate with different active groups nationwide and use emergency and GPS tracking features to keep them safe.
This change significantly improved Securitas’s on-site communication and employee satisfaction. The users are happy with the ease of use and high-quality audio of their new PTT Voice Responders, overcoming previous issues with VHF radios.
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Ready for New Devices?
Embrace innovation – Order now and take your business communication to the next level!