SCANDINAVIAN AIRLINES (SAS)

AINA PTT Voice Responder brought digital transformation for SAS

ABOUT SAS

Scandinavian Airlines, commonly known as SAS, is a well-regarded airline that plays a crucial role in linking the Nordic countries with global destinations. Established in 1946, SAS boasts a rich history and has transformed into a contemporary and customer-focused airline. It provides a comprehensive range of domestic and international flights, all with unique Scandinavian influences. In 2022, 17.9 million passengers chose Scandinavian Airlines. 

CHALLENGE: Mobile PTT solutions are critically dependent on the right accessories to complete the voice communication solution.

Aina PTT’s collaboration with SAS on cellular PTT product solutions began in 2018. Before that, Scandinavian Airlines (SAS) relied heavily on TETRA radio systems for communication.  

Nonetheless, the cost implications associated with the analog systems posed a significant challenge, prompting the exploration of alternative digital solutions. Then, SAS started to evaluate cellular Push-to-Talk (PTT) as a next-generation solution for their field force communication needs. However, SAS found out that smartphones, whether regular or rugged, did not meet the demanding requirements of the airline industry as a primary communication device for the employees. 

After discovering wireless Bluetooth remote-speaker microphones, we immediately knew we had found the critical missing piece for our intended cellular PTT solution. 

– Jason Yuen Team Lead, Airline Solutions Support, SAS Digital & IT

SOLUTION: UPGRADING TO A DIGITAL PUSH-TO-TALK WITH AINA PTT VOICE RESPONDER

SAS ground handling teams use the AINA PTT Voice Responder when they move luggage and other goods to and from aircraft. 

The Aina PTT Voice Responder, a wireless remote speaker-microphone (RSM), connects to smartphones using Bluetooth and provides crisp, premium audio quality. It enables the team to communicate effectively in any setting, including very loud environments. 

Aina PTT is a leading provider of high-quality PTT products. The Aina PTT Voice Responder is a well-designed product that is very easy to use and handle. 

The SAS group really appreciates the size and design of the Aina PTT Voice Responder. The Aina PTT speaker-microphone has been created with a focus on robustness and life-long durability. It is designed to withstand the conditions of various environments, making it an ideal companion for professionals in demanding fields. 

– Jason Yuen Team Lead, Airline Solutions Support, SAS Digital & IT

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Ready for New Devices?

Embrace innovation – Order now and take your business communication to the next level!