Support and
Returns

If you couldn’t find an answer to your technical question or issue from our Guides and Manuals or FAQ, please fill in the form below and we will get back to you as soon as possible.

AINA offers a refurbishing and recycling service for the PTT Voice Responder. For $40.00 (40,00€) per device we can replace the front cover and buttons of your PTT Voice Responder if the buttons have worn out or dirt has gotten stuck in the speaker mesh, for example. You can also send us your PTT Voice Responder to be recycled. If the circuit board is not damaged, we will send you a $20.00 (20,00€) compensation per device recycled. Please contact us with the form below to find out more.

If you would like to return your AINA device(s), you can also use the form below to be able receive a replacement, refund or repair as soon as possible within the warranty period. To successfully complete your return request, you will need the product’s serial number found either on the side of the sales box or on the back of the device itself. For more information about the return process, please read our RMA Process document.

For more information about AINA’s warranty coverage, visit our Terms and Conditions page. If you have any further questions, please do not hesitate to contact us.