PTT in aviation: Japan Airlines equip their aircraft maintenance team with the AINA PTT Voice Responder.

What is PTT in aviation?

In aviation, a push-to-talk switch is commonly known as a talk (PTT) switch. You press the button and hold it down to transmit a voice message. The switch instantly connects to the radio, audio panel, intercoms, or headsets on the aircraft. As a hands-free communication method, the push-to-talk switch helps pilots keep their focus on flying. 

As a tech ladder in aviation, push-to-talk switches are an upgraded communication method compared to traditional radio. PTT switches are frequently installed on the yoke of aircraft within the reach of the pilot’s index finger. You have to press to transmit the voice message from your side. When receiving the message, there is no need for the push-to-talk action. 

Nowadays, aircraft use push-to-talk switches widely. However, PTT aviation is about more than just PTT switching in flying. The development of push-to-talk technology delivers more opportunities. 

It is compelling to use PTT in other airline operations, especially groundworks. The industry has popularized the idea that the advantage of walkie-talkies is no longer relevant. 

PTT in aviation: Japan Airlines equip their aircraft maintenance team with the AINA PTT Voice Responder.

Challenges with Traditional Communication

The Aircraft Maintenance Team at Japan Airlines needs to communicate across the team at all times, either during aircraft maintenance or during the time between the aircraft’s arrival and departure. It’s critical that the team can exchange information constantly, even among the loud aircraft engines. The complication is that the team has to inform each other of the most current status to react quickly to any circumstances. 

Before implementing a new Push-to-Talk solution, the team used walkie-talkies. They were big, heavy, and troublesome to carry around while on the job. Also, the battery life was so poor that recharging the devices had to be orchestrated between worker shifts. This resulted in a situation where some workers only sometimes had a device. 

The disconnection happened frequently, while seamless communication matters the most to the aircraft team. The team struggled to stay connected to carry on their tasks, which resulted in a significant decrease in the productivity of the aircraft maintenance team. 

These old walkie-talkies also had wired accessories. The limited space of the aircraft could be better for wired accessories, which were often tangled and did not work well in and around the aircraft. 

The innovation of push to talk as a solution

The Aircraft Maintenance Team at Japan Airlines replaced their cumbersome walkie-talkies and wired accessories with an AINA PTT solution. AINA PTT solution is a new adaptable, lighter Push to Talk solution using Bluetooth Remote Speaker Microphones. 

AINA PTT solution offers the team an instant and consistent connection at all times. Using a stable mobile network, there are hardly any disconnections during transmission. 

Moreover, customers can invest in more than extensive training for the new PTT solution. Push-to-talk is intuitive: push a button and talk, and the team can leave it alone the rest of the time. 

The message comes through the push-to-talk device with a clear sound. The AINA PTT solution is a handheld device that allows the team to work on their tasks while listening to the information. As a result, the overall communication costs decrease when productivity grows. 

Watch the video to hear more about Japan Airlines’ success with the AINA PTT Solution for the airline and aviation industry. 

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Benefits of a Push-to-Talk over LTE (PTT) Solution

Aina PTT Voice Responder provide a Bluetooth Remote Speaker Microphone that eliminates the risk of tangled wires. Also, it has excellent noise cancellation, volume output and clear audio functionality which makes communication easy, even in noisy environments. The communication obstacle like being surrounded by loud aircraft engines was wiped out.

The integration of additional functionality between phone and accessory makes the solution highly adaptable to different situations. Use cases and the equipment weight that every worker was required to carry was reduced by about 500g (1lbs). Best of all, compared to the old walkie talkies, Japan Airlines was able to impact their bottom line. The costs per worker drop by a few thousand yen, just by switching over to Aina’s PTT Voice Responders.

Evolving Communication Strategies

Prior to implementing Aina’s PTT solution, some field workers worried that the communication quality would suffer. Japan Airlines did extensive field testing with their maintenance workers to instill trust and confidence in Aina’s solution before rollout.

After using the solution for a while, there was a question on how communication should be further improved. Both the workers and management brought the question forward. Japan Airline talked about development support from Aina PTT and their PTT application partner Aldio. They disclosed that they “really liked the cooperation with our partners and how they reacted quickly to our suggestions and wishes.”

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