Scandinavian AirlineS (SAS)
AINA PTT Voice Responder brought digital transformation for SAS.
ABOUT SAS
Scandinavian Airlines, commonly known as SAS, is a well-regarded airline that holds a crucial position in linking the Nordic countries with global destinations. Established in 1946, SAS boasts a rich history and has transformed into a contemporary and customer-focused airline. It provides a comprehensive range of domestic and international flights, all unique Scandinavian influences. During 2022 17,9 million passengers chose Scandinavian Airlines.
“After discovering wireless Bluetooth remote-speaker microphones, we immediately knew that we had found the critical missing piece for our intended cellular PTT solution.”
– Jason Yuen Team Lead, System Manager GroupTalk, Airline Solutions Support, SAS Digital & IT
CHALLENGE: Mobile PTT solutions are critically dependent on the right accessories to complete the voice communication solution.
AINA collaboration with SAS on cellular PTT product solutions began in 2018. Before that, Scandinavian Airlines (SAS) was heavily dependent on TETRA radio systems for their communication needs. Nonetheless, the cost implications associated with the analog systems posed a significant challenge, prompting the exploration of alternative digital solutions. Then SAS started to evaluate cellular Push-to-Talk (PTT) as a next-generation solution for their field force communication needs. However, SAS found out that smartphones, no matter whether regular or rugged ones, did not meet the demanding requirements of the airline industry as a primary communication device for the employees.
SOLUTION: UPGRADING TO A DIGITAL PUSH-TO-TALK WITH AINA PTT VOICE RESPONDER
AINA PTT Voice Responder is used by SAS ground handling teams, when they are moving the luggage and other goods to and from aircraft.
The AINA PTT Voice Responder, an wireless remote speaker-microphone (RSM), connects to smartphones using Bluetooth and provides crisp and premium audio quality, enabling the team to effectively communicate in any setting in very loud environments.
AINA is seen as a leading provider of high-quality PTT products. The PTT Voice Responder is a well-designed product, which is very easy to use and handle.
“The size and the design of the AINA PTT Voice Responder are really appreciated by the SAS group. The AINA’s speaker-microphone has been created with a focus on robustness and life-long durability, it is designed to withstand the conditions of various environments, making it an ideal companion for professionals in demanding fields”.
– Jason Yuen, SAS.